If you can't find an answer to your question here, try the General Information portion of this site or contact us with your specific question at equipcs@darley.com
I'm having site problems?
If you are experiencing site problems of any kind, please contact us immediately at webmaster@darley.com or call toll-free at 800-323-0244.
How can I check the status of an order?
Contact us at equipcs@darley.com to request the status of an existing order. Be sure to include your internet order# and/or pertinent order information.
How do I return an item?
Please follow the instructions under Returns in the General Information portion service pages.
What if I received the wrong item?
We sincerely apologize if this happens and will do what is necessary to correct the problem. Please follow the instructions under Returns in the General Information service pages.
I can't find the product I'm looking for?
Due to the thousands of products Darley offers there are selected items found in the printed Darley catalog that are not orderable online. Please contact us at equipcs@darley.com if you need information or wish to order a product not found.
I want to change or cancel an order I've already placed online?
Please contact us immediately at equipcs@darley.com or call toll-free at 800-323-0244.
We will do our best to accommodate changes desired but may not be able to do so if your order has already been processed.
The price in the Darley printed catalog is different than the online price?
At times there may be differences between the Darley printed catalog pricing and the online pricing. We apologize for these situations and ask that you contact us at equipcs@darley.com to confirm.
How can I be sure of proper sizing?
We have provided you with some general measuring guidelines for items such as turnout coat and pants, hats, threads and more which can be found in the General Information pages of this site. Should you need further assistance, please contact us at equipcs@darley.com or call us toll-free at 800-323-0244.
Do I need my Darley account number to order online?
No. Check out the the Ordering On Account information.
How do I set up an account?
Go to the Account Set Up pages, which will walk you through the process.
